Applicable area coverage: | Japan China Taiwan South Korea Singapore Malaysia Vietnam Thailand Macau United States United Kingdom Japan China Taiwan South Korea Singapore Malaysia Vietnam Thailand Macau USA United Kingdom |
How to charge eSIM: | Once you purchase your eSIM, you will receive a confirmation email with instructions l within1-24hours after the payment is successful and using a QR code to install. Remember that once the eSIM is purchased, it cannot be returned.(please make sure the email is correct) |
Validity period: | The eSIM has 180 days to activate and use from the date of purchase, otherwise the data plan will automatically expire. |
All package validity periods are calculated based on Hong Kong Time (HKT) starting at 00:00 | |
* | All eSIM products cannot be returned or exchanged when sold. |
* | A QR code can only be scanned and installed once. After using, the device cannot be changed. When deleted, it cannot be rescanned and installed and needs to be new purchased again. |
* | The versions of mobile phones vary from country to country. Please ensure that your mobile phone supports the eSIM function before purchasing. If the order is canceled due to incompatibility of the device, no refund will be given ,(so you bought the eSIM must checking the compatiblity with your cellphone or not at the before) |
Note: Before purchasing, make sure your phone is both unlocked and compatible with eSIM technology. Check if the device can support eSIM using steps: Enter: #06# in "Call" on your mobile device See "EID" to support using eSIM If not, you may not be able to use eSIM |
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Note: Actual speeds of data services and network providers will vary depending on different factors, including actual Internet conditions, Server operating speed, network performance, coverage, computer or device used, hardware, software and other factors. To support 5G, the mobile phone must support 5G network. If the mobile phone cannot support 5G network, it will use the 4G network. Since 5G network is under construction, Some when the area do not have 5G coverage for the time being. If there is no 5G network to support, the 4G network will be automatically used. |